

In 1999, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he co-founded, to Microsoft for $265 million. Sound crazy? It's all standard operating procedure at, the online retailer that's doing over $1 billion in gross merchandise sales every year. Help employees grow both personally and professionally. Apply research from the science of happiness to running a business. Focus on company culture as the #1 priority. Make customer service the entire company, not just a department. Date: JAverage Customer Review: For Bulk Orders Call: 62 Description and Reviews From The Publisher: The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success. Delivering Happiness: A Path to Profits, Passion, and Purpose Tony Hsieh Format: Hardcover, 272pp.
